General inquiries

Pedregal 24, 15th Floor
Molino del Rey
México City, 11040
México

+52 55 9156 7500
info.mexico@vanguard.com

Investors with accounts in the United States

Looking for help with an employer-sponsored retirement plan established in the U.S. (such as a Vanguard 401(k) account)? Contact us at 001 880-577-5445 (or at 001 880-828-4487 to speak to someone in Spanish). Associates are available Monday through Friday from 8:30 a.m. to 9 p.m., U.S. Eastern time. You can also visit our website and log on to send us a secure email.

For questions about other U.S.-based accounts—including IRAs, individual and joint accounts, and college savings plans—give us a call at 001 880-992-2585 or 001 610 669 1000 (or at 001 880-455-0729 to speak to someone in Spanish), Monday through Friday 8 a.m. to 10 p.m., U.S. Eastern time. You can also reach our Tele-Account line 24 hours a day at 001 880-992-2585 or visit our website and log on to send us a secure email.

Client services

Current clients can contact their assigned client services representative at ACS_Team@vanguard.com.

In case you have any complaint or comment regarding our services, you can contact us at Vanguard_Mexico_Reclamaciones@vanguard.com. We will gladly assist you.

How do I invest with Vanguard products as an individual investor?

Currently it is possible to invest in Mexico in Vanguard funds. If you are interested in making an investment in our products, we recommend that you approach a financial advisor or a stock broker, be it a brokerage firm, bank or other financial institution since we have a wide range of products for the Mexican market.

If you don't have an advisor, ask your network for referrals or choose one from the following websites:

AMAI

AMIB